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The DoorDash hack that became an AI company
Why your ops team still runs on spreadsheets and willpower
Ihtesham Haider, Hasan Toor & Rimsha Bhardwaj
April 17, 2026
A DoorDash ops manager named Steve was tracking delivery drivers using Apple's Find My Friends.
Manually assigning orders. Every single one.
It was the early startup days, and you did whatever it took to keep things moving because nobody had ever built him a better way.
That insight became ConveyAI.
Walk into any mid-size company right now. You will find a VP of Ops running critical business workflows through spreadsheets, Slack messages, and sheer willpower. The work is mission-critical. The process is held together by heroics.
Most teams have tried AI. It did not stick.
The problem is simple. Most AI agents guess. They drift. They hallucinate at the worst possible moment. You cannot put that in production. You cannot trust it with Salesforce, NetSuite, or a deal pipeline worth millions.
Convey works differently. It learns how your team actually gets work done, turns that into a repeatable process, and runs it the same way every time. Non-technical users set up their first workflow in about three hours.
The results are real:
→ ChargePoint saves sales teams hundreds of hours a week on deal updates
→ Samsara turned global IoT spend allocation from hours into minutes
→ Ewing Outdoor Supply now automates 90% of 4,000 weekly invoices
→ Savoya automated nearly 1,000 person-hours in four months
Backed by Khosla Ventures. Trusted by NBC, Samsara, and ChargePoint.
If your team is losing 20+ hours a week to manual reporting, this is what you have been waiting for.
Visit convey.dev and book a demo.
Prohuman team
Covers emerging technology, AI models, and the people building the next layer of the internet. |  Founder |
Writes about how new interfaces, reasoning models, and automation are reshaping human work. |  Founder |
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